frequently asked questions

General FAQs

Any person who enters the HopeFest festival grounds assumes all risk of personal injury and loss or damage to property.  Management reserves the right to refuse admission to anyone.  Management is not responsible for any lost or stolen property or any vehicle while attending HopeFest.  Wings for Widows and volunteers performing services on behalf of Wings for Widows and HopeFest reserve the right to search individuals and personal property on the festival grounds. 

When entering HopeFest festival grounds you are entering a venue where still images, sound and moving images will be captured.  Thus, entry onto the HopeFest grounds and/or purchase of an admission ticket constitutes consent to having your image, video or audio captured, stored, edited and used to create derivative works by event staff, vendors, and volunteers.  The resulting materials and any derivatives of these materials may be used now and in the future by Wings for Widows, HopeFest, and its licensees without restriction or financial compensation on the web, in social media, in traditional media, in print and transmitted via airwaves.  The use of the material may include but not be limited to security, promotion and other purposes.  All guests, volunteers, vendors, ticket holders and others on site waive their rights and license to any of this imagery.  People not willing to submit to this release, should not enter the festival grounds.

Gates open at noon on Sunday, August 21, and the event ends at 10:00 p.m.  Please see our Artist Schedule for more information. 

  • Yes!  Please show your wristband for reentry at any time.
  • A folding chair, blanket, or something to sit on in the grass, sunscreen, sunglasses, and spending money (sorry, the food and beverages are not free).
  • Yes, for security purposes, please allow our security teams to search your bags and other carry-in items, when requested, upon entering the festival grounds.
  • Alcohol, illegal drugs, dangerous weapons, toy weapons, fireworks, noisemakers, laser pointers, drones, etc. will be confiscated and will not be returned.  Violators may be removed from the grounds without any refund.  Illegal activities will be reported to local authorities.
  • Yes, however, umbrellas shall not be used inside the Premium Seating area directly in front of the Main Stage during performances.  Please be respectful and do not block your neighbor’s view.
  • Sorry, carry-in food and beverages are not allowed inside the festival grounds.  We kindly ask that you consume any food or beverage items before entering the festival grounds.  Food and drinks are available for purchase on the festival grounds from authorized vendors.  If you have dietary restrictions for medical needs, you may carry-in small containers.
     Absolutely no coolers will be allowed.
  • Multiple food trucks will be available during the festival, from noon to 9 p.m.
  • Yes, beer and other products will be available, along with pop and water.  Visit the beverage tent, located near the food trucks.  You must possess a valid ID to obtain a 21+ wristband. Wristbands are non-transferable.  If you are underage and attempt to obtain alcohol, you will be reported to authorities and/or escorted from the festival grounds by Security.
  • No, there is plenty of free parking around the festival grounds and elsewhere near Hilde Performance Center.  Please obey all traffic laws in the City of Plymouth.
  • Yes, you can bring your camera; please take photos and share them!  Remember to leave your selfie sticks and drones at home, however, since they are not allowed.  However, professional camera equipment including detachable lenses 6-inches and longer, tripods, monopods, and other recording equipment, etc. will not be allowed.  Unauthorized video cameras will not be allowed.
  • Most merchandise vendors accept debit/credit cards for shopping.  Food vendors prefer cash however a few may accept cards.  There will be an ATM near the food trucks on the festival grounds if you need cash.
  • No.  Bicycles, skateboards, scooters, hover boards, etc. are not allowed on festival grounds.
  • The show must go on!  In the event of bad weather – rain or thunderstorms – please listen to stage announcements for instructions.  The schedule may be on rain delay depending on the severity of the weather.  You can seek shelter inside your vehicle until the storm passes.   Follow our Facebook page for real-time information. 
  • Except for assistance of service animals, pets are NOT permitted inside the festival grounds.  We do allow for service dogs who are clearly marked with their work vest and are on a 4′ leash at all times.
  • HANDICAPPED PARKING: If you have a valid state-issued disabled parking permit, you are eligible to park in the dedicated lot located behind City Hall.  Parking is limited.  See event map for specifics.
  • SEATING: A section of Premium Seating has been reserved for wheelchair attendees and one guest.  This seating is limited.
  • Lost & Found is located at the Customer Service tent at Gate 2.   After the event, all items will be brought to the Wings for Widows office.  Contact us through email at  We will keep lost items for 30 days after the event.  Wings for Widows assumes no responsibility for lost items.
  • During the concert our mural artist, Tom Jay, will be painting a large mural to underscore the theme of the festival.  Follow his work throughout the day.  Feel free to tip him!
  • Please see the artist schedule.
  •  Smoking is prohibited on the festival grounds at all times.  It is a city law that smoking can only occur outside the grounds.  Also, no cigars, pipes, or vapors allowed.  Thank you in advance for your cooperation.
  • You are not allowed to sell products, services, tickets, or distribute any information on the festival grounds without prior written approval from Wings for Widows.
  • All artists’ merchandise is available for purchase at the Merchandise Tent to the right of the stage.
  • Chairs may be placed no earlier than noon when gates open.  Please do not bring chairs with umbrellas or anything that will block your neighbor’s view.  If a canopy tent is needed for medical reasons, you must place it to the side of the Main Stage, so you do not obstruct anyone else’s view.  We can help you with that location if you notify us in advance.
  • Modesty is important at this family-friendly event.  Clothes must be worn over swimsuits.  Revealing tank tops and short-shorts or skirts are not allowed.  Guys must wear shirts at all times.  Chaperones and parents, please help enforce this policy.  Those failing to comply will be escorted off the festival grounds.
  • If you lose a ticket purchased through iTickets, contact us before the event by email or phone, and we can help you reprint it.  Physical tickets, promotional tickets, wristbands, and coupons are treated as cash.  If they are lost, stolen, or destroyed, we cannot replace them.
  • We want the event to be safe for everyone.  Medical and Security personnel will be onsite and available in the event of an emergency.  Supervisors (wearing orange t-shirts) can assist you in locating help.  People with asthma, diabetes, and other chronic medical conditions should be aware of common situations found at the festival that can aggravate your condition (heat, crowds, dust, grass, insects, etc.). Persons with medical conditions should wear a medical bracelet, necklace, or have this information on their person in case of an emergency and they are not able to speak.  We encourage all participates to hydrate throughout the festival.
  • Yes, it could happen!  Please set up a meeting place in case you become separated from your child.  We suggest the Customer Service Tent at Gate 2.  If your child should get lost, stop anyone in an orange t-shirt with a radio (Supervisor) and contact Security.  Child wristbands are available at the Ticket Tents so you can write your cell number on the wristband as extra security in case you are separated.
  • No shuttle service has been scheduled at this time given the large amount of free parking near the event.
  •  No.  Personal golf carts, motorized scooters, mopeds, and all-terrain vehicles are not allowed on the festival grounds at any time.
  • No, because it’s not safe.  Body passing, stage diving, or carrying another person on your shoulders is prohibited.  Abusive or inappropriate language or behavior will not be tolerated and will result in removal from the festival by Security.  Illegal activity will be reported to the proper authorities and will result in removal from the festival by Security.  We want you to have a good time, but let’s also be respectful of the other attendees.

For answers to additional questions, please email us at